Our Policies

Refunds & Returns

Each bottle is made just for you, so all sales are final. We are not able to accept returns or exchanges.

Changed your mind?

Email hello@saltandsillage.com before your blend is poured and we will refund you in full.

Arrived broken or damaged?

Email us a photo within 7 days of delivery and we will replace your bottle or refund you.

Shipping

Online orders are shipped to you. Shipping is a flat $8 per order.

Because every bottle is hand-poured after you order, your blend is made first and then sent on its way. We will email you when it ships.

Questions about an order? Write to hello@saltandsillage.com and we will help.

Privacy

We keep this simple: we collect only what we need to serve you, and we never sell your information.

What we collect

• Details you share with us, such as your name, email, event details, and the blend you save or order.
• Order information, such as your shipping address. Payments are handled by our payment processor, and we do not see or store your full card number.
• Basic site statistics gathered through cookies and Google Analytics, such as which pages are visited.

How we use it

• To make and ship your order and answer your questions.
• To plan and deliver your event.
• To keep your blend on file so you can reorder it.
• To send you news and offers. You can unsubscribe at any time.

Who we share it with

Only the services that help us run the business, such as our website and checkout provider, our booking tools, and the carrier that delivers your order. They receive only what they need to do their part.

Your choices

To see, correct, or delete the information we hold about you, email hello@saltandsillage.com.